We help you to assess, manage and address workplace complaints and issues.
We understand that these matters can be very sensitive and serious but with the right approach you can avoid and resolve costly conflict.
Our employment law practice and Human Resources consultancy has assisted organisations just like yours with mediations, facilitated discussions, team reviews, conflict coaching/resolution and training.
Organisations we have worked with include:
Catholic Education Office
Victorian Government, Department of Primary Industries
Victorian Government, Department of Education & Training
Department of Jobs, Skills, Industry and Regions
Children’s Court of Victoria
Magistrates Court of Victoria
County Court of Victoria
Federation University
Australia Post
University of Melbourne
LaTrobe University
National Gallery of Victoria
Monash College
Coles Group
Port Arthur Historic Site Management Authority
Victorian Building Authority
Warrington Fire
South East Water
MEGT
Downer Engineering
Energy Australia
Parks Victoria
Wyndham City Council
Kinetic Superannuation
Adaptalift
Mind Australia
Life Without Barriers
Braille Tactile Signs
Intrepid Travel
Beyond Bank
Bulla
Medibank
Octopus Energy
Victoria Police
Relationships Australia
JB-HIFI
Amnesty International
Meet our Founder & Director
Alicia Dumais
Employment Lawyer (23 years)
Conflict resolution expert
Nationally accredited mediator (12 years)
Trained conflict management coach
Result Coaching Accreditation
10+ years in a top tier law firm (former Senior Associate at Minter Ellison)
Managed the Investigations Team for the Department of Justice
100+ workplace investigations
Practical HR Management experience
LLB (Honours), BA
““Alicia is a leading employment lawyer, outstanding workplace investigator and expert mediator and conflict coach. Alicia has excellent technical skills and sound judgment, but above all, tremendous ‘EQ’ and a real ability to connect with people from all walks of life. In my view, it is this last attribute which makes her such an effective mediator and coach.”
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““I met Alicia when she was engaged to facilitate a conversation between myself and another staff member. Although the process was hard and uncomfortable at times, I found that Alicia helped put me at ease, guided me and allowed me to feel safe within the situation. She was not only professional, understanding, warm, but she seemed to have a special way about her that made me calm and I felt like I could deal with the issue at hand. I’m not sure the situation would have been resolved so easily if Alicia hadn’t facilitated it. Thank you Alicia for making a hard situation easier.””